FAQ - Love Limo Hire MelbourneGet all the info you need to hire a limo in Melbourne
How much does it cost to hire your limousine?
For a detailed limo hire quote please click here.
How do I get a quote for your limousine service?
Please provide details of any special requests, specify any return journey details or additional journey pickups and drop-offs.
Are your limousines the cheapest in Victoria?
We don’t believe you should choose a limousine based on price alone. This runs the risk of being disappointed with a poorly maintained, unsafe vehicle and unprofessional chauffeurs with poor hygiene when you have high expectations.
How much time before the booking date should I book?
Do you require a deposit at the time of booking?
When do we need to finalise payment for the booking?
What payment methods do you accept?
We accept payment by credit card, cash or bank transfer. When booking, we will request your credit card details (Visa, Mastercard, American Express, Diners). Your card details will be held as security on your reservation. Charges will be made upon completion of your request. When paying by cash, credit card security is still required, but no charge will be made to your card on successful transfer of money.
May we come and see your BMW Limousine?
How do you select your chauffeurs?
Love Limo chauffeurs are selected for your special occasion based on a number of contributing factors:
Immaculate uniforms, presentation and chauffeur etiquette
Brilliant customer service and communication
Genuine care-factor for their passengers
Exemplary driving history
Excellent knowledge of the local area of the booking
Do you allow alcohol in the limousines?
Are we allowed to drink or smoke in the vehicles?
Smoking is not permitted, however you are allowed to drink. Alcohol is permitted for 18+. Please pre-arrange your requirements when booking, including ice. Our limousine is equipped with glassware and champagne flutes.
Are drinks provided or can we bring our own?
Love Limo provides a complimentary chilled bottle of bubbly (unless otherwise stated), soft drink, juice and bottled water. Upon request, we can provide a selection of Australia’s finest wines and beers; we have space in the boot to keep your wine and beer chilled and stock up to 4 bottles inside the vehicle. You are also permitted to bring your own drinks. There are no BYO charges.
Can you provide seating for children?
Any child seats or other special seating arrangements required in the vehicle for the hire period are the responsibility of the customer. We can provide a baby seat fitted upon request or you may supply your own and we will assist you in hooking it up securely. Please pre-arrange your requirements before your booking.
What areas of Victoria do you operate in?
We service all areas of Victoria. We are also able to transport our BMW 7 Series 750i limo Australia-wide by request. Simply call us to discuss your location and we can ascertain whether our service would be the best fit for your needs.
Are we allowed to stop to take photos?
Yes, customers are permitted to request stops for taking photos and this time will be included in the total journey time for pricing purposes. Additional time will be charged accordingly, charged in 15-minute increments.
What is the minimum time when hiring a vehicle?
For weddings, the minimum hire time is 3 hours; for all other occasions it is 1 hour. After that, you are charged in 15-minute increments.
What is your cancellation policy?
All monies paid are non refundable or transferable. Bookings cancelled within 1 month of the date of the booking will be required to pay in full and we will charge the entire amount.